WordPress There has been a critical error on this website

WordPress Tips

If you’ve done updates on your WordPress plugins, you’ve probably hit this error a few times:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

What do you do when you see this error in WordPress?

The first thing is to NOT panic. This is a common error. It means one of your plugins went awry when doing its update.

Usually it’s clear which plugin you were just working on. If you were doing a bulk update of plugins, it might be trickier to narrow down which one is causing the problem.

The easiest way to get a hold of this problem is to FTP or somehow access the files on your server. Go into the plugins folder and rename the plugin folder in question to something else. That will prevent it from loading. If you don’t know which one is causing the problem, simply rename them ALL to something else for now and then do the process of elimination, re-naming them one by one to see where things get stuck.

If you can’t get to the files, but you can get to the database, look for the table wp_options. In that table find active_plugins. Change its value to a:0:{} – you can do this with:

update wp_options set option_value = ‘a:0:{}’ where option_name = ‘active_plugins’;

That will turn off all plugins for now in the database. That way you can reload your admin area. Again, start re-activating your plugins one by one until you hit the one that causes a problem.

When you have a plugin with an issue, try reinstalling it from scratch. If that doesn’t work, contact the plugin owner.

Good luck!

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